The power to communicate when where and how your customers prefer is now here thanks to Customer Communications Manager. Learn More

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Kofax Customer Communications Manager

Engage with Your Customers Across Multiple Channels

The power to communicate when, where and how your customers prefer is now here. With Kofax Customer Communications Manager your business can now create relevant, accurate, and content personalized for your customer. This content can now be delivered in both paged (e.g. print or PDF) and non-paged formats (e.g. email, HTML, and XML).

This powerful solution is ideal for ANY outbound communications such as insurance quotes, contracts, proposal estimates and mortgage documents. CCM reduces Line-of Business managers dependency on the IT department and puts them in control of customer correspondence.


Our CCM is fully integrated with Kofax applications such as KTA  Kofax TotalAgility and Kofax SignDoc. With CCM, your business processes become fully interactive, allowing all correspondence with your customers to be managed digitally.

Improve Communications With Your Customers

Improve your customer satisfaction by enhancing THEIR experience by allowing Kofax Customer Communications Manager to communicate more effectively and accurately.

Easily Customize Your Communications

Customers needs and external market demands are continuously changing! Use our CCM to stay ahead of the curve and beat the competition by compressing the response time.

Browser-based Interactive Document Composition

Users can now navigate the document composition process, select text blocks or edit content elements and additional data by using the guided browser-based wizard.


Produce Documents in Real-Time, No User Interaction Needed

Process documents using application data in real time by sending a request to the our CCM server.

Empower Business Users to Manage Customer Communications

Business users can easily create and manage vital documents and templates and free up IT to focus on more important duties.

Edit Documents with Your Standard Business Applications

Edit your documents in a familiar environment with the integration of MS Word and Open


Schedule a Demo

Contact the BCS Consulting team to schedule an interactive, custom-tailored demonstration of any BCS Systems product or solution.


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Kofax Customer Communications Manager

The power to communicate when where and how your customers prefer is now here thanks to BCS and Kofax Customer Communications Manager.

Learn More