Software Support

At BCS, we take customer support seriously. Our team takes pride in creating a customer support experience that is second to none in our industry. At BCS, our support philosophy is based on the belief that when our customers need support, they want a fast and professional response from a team that cares about about our customers and about solving their support problems.

Our customers work with our knowledgable team of experts to quickly identify the symptoms, the root cause and the resolution of the issue. This information can be used to identify information related to software defects, configuration issues, or training issues that can help our customers improve their utilization of our products.

If you are not getting responsive support from your current content management vendor, we would like to invite you to learn more about our unique approach to your content management software support needs.